Customer Engagement Assistant – Digital Signage
Role: Customer Engagement Assistant – Digital Signage
Team: Customer Experience
Salary: Competitive
Contract Type: Permanent
Closing Date: 6th December 2024
Comprising of the SEC Centre, SEC Armadillo and the OVO Hydro, the Scottish Event Campus (SEC) is Scotland's premier venue for events, gigs, conferences, and exhibitions. We enjoy an enviable reputation as one of Europe’s most prestigious venues with the OVO Hydro consistently ranked in the top three busiest venues in the world, attracting over two million visitors per year.
We’re looking for an enthusiastic and motivated Digital Signage Assistant to work as part of our Customer Experience Team and in line with our vision to become the Best Event Campus in Europe.
The Digital Signage Assistant will be responsible for working in the Customer Experience team:
- Support liaising with clients, partners and SEC teams to provide information on digital screen assets and the operating model available to them.
- Receive and collate relevant content from the above parties and check for compatibility and suitability for our digital signage platform.
- Upload and organise this content to the system.
- Schedule the approved content to the correct sign groups at appropriate times.
- Record content received and displayed per event and report using agreed reporting structure.
- Ensure the digital signage platform is managed correctly and remove old content as needed.
Our ideal candidate
Our Customer Experience team work closely together in a busy environment, ensuring that all expectations are exceeded and providing the highest quality service to each event.
Are you hands-on, passionate and flexible? Do you have a talent for working with digital systems and great attention to detail? Confident working with clients and skilled in multi-tasking, with a dedicated and enthusiastic attitude? If yes, then we’re looking for you – and if you have knowledge and experience in the event industry and evidence of a proven track record for delivering results… even better!
Our ideal candidate should embrace our mission; Best Venues, Best People, Best Events. In adopting our core values for teamwork and collaboration you should share our passion for providing excellent customer experience, acting as a role model and setting an example for the team and wider business.
Does this sound like the role for you?
Please send your CV and covering letter, outlining your skills and experience, our way.
The People Team, SEC, Glasgow, G3 8YW or peopleteam@sec.co.uk